Action logs

Open your agent's Actions page and choose Logs to inspect recent execution history. The summary cards above the tabs show total executions, successful executions, and errors. In the table, filter by an available action or by Success and Error status. Results appear across several pages. If you need an earlier event, move through the pages to find it.

Each row identifies the action, its status, duration, and timestamp. Choose Details to inspect the stored input, the output, any error, and the retry count. These details help you find an invalid parameter, a disconnected integration, or an upstream failure. These logs are execution diagnostics, not a general audit log for the organization. The interface does not show a conversation link, visitor identity, IP address, or approval-decision history.

There is no retry, re-run, undo, or rollback control in this view. If an error occurs, correct the configuration, connection, or input that caused it. Then test again in a new conversation.

Treat the log as useful evidence of what happened. It is not proof that delivery occurred. A log write can itself fail. A successful handoff or webhook record does not guarantee a human response or a downstream delivery.