Actions
Give your agent controlled capabilities for gathering information, using connected services, and handing conversations to people.
Actions let an agent do more than answer from its instructions and sources. From your agent's Actions page, you can enable the built-in capabilities that fit its job, configure their inputs or connections, and review recent executions. The page also summarizes total executions, successful runs, and errors. An enabled action becomes available to the agent during a conversation; disabling it removes that capability without deleting its saved configuration.
The page contains cards for Lead Collection, Web Search, Stripe, Calendly, Cal.com, and four custom actions. Each card shows its status and has Configure. Custom actions share a maximum of ten per agent. Credentials are not copied when you use Copy to another agent, so check the destination agent's connections and settings before relying on it. The separate Human Handoff card configures email or Inbox escalation. Slack is a supported runtime action, but it does not currently have a normal card or configuration form on this page.
Use actions deliberately. Keep only capabilities an agent needs, test with representative questions, and check the Logs tab after changing a connection or configuration. See approvals and risk before enabling an action that can affect another system.