Help Page
Publish a standalone support page with branded chat, suggested prompts, voice input, and optional quick links.
The Help Page is a standalone support chat at /help/[agentPublicId]. Enable it in Channels, then set the browser title, default light or dark theme, light/dark hero and logo assets, favicon, colors, and suggested messages. Add up to eight quick links using absolute HTTP or HTTPS URLs. When the page is disabled, its public route is unavailable.
Help Page includes a separate voice-to-text option that lets visitors upload browser audio for transcription in Help Page chat. It is not the real-time Voice Calls channel. Help Page attachments are visibly coming soon and do not provide a supported customer file-upload workflow yet.
This public surface uses the help-page chat source. It does not rely on the widget’s allowed-domain restriction or widget identity gate, although geographic restrictions still apply. If you route a custom domain to Help Page, remember that one hostname serves one selected surface. Test the published URL and theme on a real browser before sharing it with customers.