Organization settings

Open Dashboard → Organization settings to manage the workspace itself. Administrators and owners can update the organization name and slug, configure company identity used in customer-facing footer contexts, select Help Desk translation behavior, and copy the organization ID. Slugs are restricted to 3–50 lowercase letters, numbers, and hyphens, beginning and ending with an alphanumeric character. A slug change redirects the current session to the new workspace URL.

Company legal identity is treated as a complete pair: provide both legal name and address when you need a custom footer, otherwise the product uses its fallback address. Help Desk translation is bundled with Inbox access; select the preferred language deliberately and verify the workspace’s plan supports the associated product.

Ownership transfer and organization deletion are owner-only actions. Transfer requires another member and confirmation of the organization name; the prior owner becomes an administrator. Deletion also requires exact-name confirmation, cannot remove a user’s only organization, cancels Stripe billing, and cascades workspace data. Export or preserve required records before beginning either irreversible workflow.