Create your first support agent
Go from an empty workspace to a grounded, tested agent on your website.
In this guide, you create an agent, give it one reliable source, test an answer, and publish the chat widget.
1. Create an agent
Sign in at agentstack.build. Create or select a workspace. Then choose Create Agent. Give it a customer-facing name. Save the agent.
2. Add knowledge
Open Sources. Choose Crawl website. Enter a public page where you can make sure that the answer is correct, such as your returns policy. Wait until processing completes.
For files, Q&A pairs, individual pages, Notion, retraining, and retrieval settings, see Train your agent.
3. Test the answer
Open Playground. Ask a question that the source answers. Make sure that the response is correct and grounded. If the response is vague, add a focused Q&A pair or improve the source before you publish.
4. Publish
Open Settings → General. Enable Public. Save the change. Then open Deploy and copy the widget snippet. Add the snippet before the closing </body> tag, or to your framework's shared layout.
For framework-specific placement and domain protection, follow the widget install guide.
5. Verify as a customer
Open your site in a private window. Send the same test question. Make sure that the answer arrives. Then review the conversation under Activity.
Next, connect a channel, add an action, or configure the Inbox.