Terms of Service

Last updated: [DATE]

1. Agreement to Terms

By accessing or using AgentStack ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

[TODO: Customize this for your specific business entity]

2. Description of Service

AgentStack is an AI agent builder platform that allows you to:

  • Create and deploy AI-powered support agents
  • Train agents on your websites, documents, and custom Q&A pairs
  • Embed chat widgets on your websites
  • Monitor conversations and analytics

3. User Accounts

3.1 Registration

To use certain features, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account

3.2 Account Termination

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay applicable fees
  • [TODO: Add additional termination conditions]

4. Subscription and Payments

4.1 Pricing

  • Free Plan: [TODO: Specify limits]
  • Hobby Plan: $39/month - 10 agents
  • Standard Plan: $99/month - Unlimited agents

[TODO: Confirm and update pricing details]

4.2 Billing

  • Subscriptions are billed monthly or annually in advance
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days notice

4.3 Cancellation

You may cancel your subscription at any time. Access continues until the end of your billing period.

5. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal purpose
  • Upload malicious code or content
  • Attempt to gain unauthorized access
  • Interfere with the Service's operation
  • Resell or redistribute the Service without authorization
  • Use the Service to generate harmful, abusive, or deceptive content
  • Train agents on content you don't have rights to use
  • [TODO: Add platform-specific restrictions]

6. Content and Data

6.1 Your Content

You retain ownership of content you upload ("Your Content"). By uploading, you grant us a license to:

  • Store and process Your Content to provide the Service
  • Use Your Content to train your specific AI agents
  • Display Your Content through your deployed agents

6.2 AI-Generated Content

Content generated by AI agents:

  • Is provided "as-is" without warranties
  • May contain errors or inaccuracies
  • Remains your responsibility to review before relying on it

6.3 Data Processing

We process data as described in our Privacy Policy. By using the Service, you consent to such processing.

7. Intellectual Property

7.1 Our IP

The Service, including its design, features, and content, is owned by us and protected by intellectual property laws.

7.2 Your IP

You retain all rights to Your Content. We claim no ownership over your training data or customizations.

7.3 Feedback

Any feedback you provide may be used by us without compensation or attribution.

8. Third-Party Services

The Service integrates with third-party providers including:

  • OpenAI, Anthropic, and Google for AI models
  • Stripe for payment processing
  • Supabase for data storage
  • [TODO: List other third-party services]

Your use of these services is subject to their respective terms.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF AI OUTPUTS

[TODO: Review with legal counsel]

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • DAMAGES EXCEEDING THE AMOUNT PAID BY YOU IN THE PAST 12 MONTHS

[TODO: Specify liability cap amount]

11. Indemnification

You agree to indemnify and hold us harmless from any claims arising from:

  • Your use of the Service
  • Your Content
  • Your violation of these Terms
  • Your violation of any third-party rights

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Email notification
  • Prominent notice on the Service
  • [TODO: Specify notification method]

Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of [TODO: Specify jurisdiction], without regard to conflict of law principles.

14. Dispute Resolution

[TODO: Choose dispute resolution method]

  • Option A: Binding arbitration
  • Option B: Courts of [jurisdiction]
  • Option C: Mediation first, then arbitration

15. Miscellaneous

15.1 Entire Agreement

These Terms constitute the entire agreement between you and us.

15.2 Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

15.3 Waiver

Failure to enforce any right does not waive that right.

15.4 Assignment

You may not assign these Terms. We may assign our rights freely.

16. Contact Us

For questions about these Terms, contact us at:

  • Email: [TODO: Add legal contact email]
  • Address: [TODO: Add physical address]

[TODO: Have these terms reviewed by a legal professional before publishing]